Google, NYC May 2006 - June 2007 * Google Documents and Spreadsheets - Test Lead - Lead testing of Google Documents and spreadsheets an online word processing and spreadsheet application - Developed automation approaches using JMeter, custom tools, Java HTTPClient libraries, and python - Worked close with Tech Leads and Product Managers, coordinate biweekly releases, generate reports and metrics - Analyzed bug statistics and root causes of emergency pushes to look for areas where QA could improve - Worked closely with customer service to address issues reported by users - Wrote test plans and test cases for new features - Evaluated automation software and strategies, worked with team to select an automation path for the project - Participated in regular Usability Study sessions - Led several launches, including internationalization into 40 languages, addition of RSS/Atom feeds, Atom Publishing Protocol read/write access, incorporation of Google Documents into Google Apps for Your Domain * Blogsearch - Tester - Blogsearch is a search engine specifically for blogs and RSS feeds. Currently lead testing efforts with 1 other part time tester. Test software releases, helped track down spam blogs ("splogs") in the index * Security Intergrouplet Teams - Member of two security focused engineering grouplets - Helped educate other engineers about security vulnerabilities in web applications such as Cross Site Scripting, Cross Site Request Forgery and XML Entity Attacks - Created sample test cases and explanations of specific attacks - Started teaching the first regularly offered web security class in NYC after being at Google for 4 months AMAZON.COM, Seattle WA * Personalization Automated Email, Software Development Engineer, UI October 2002 - Present - Developed systems and tools using C++ services, Perl, Oracle databases, and dynamic web based interfaces - Spearheaded movement to develop customizable, build-once-launch-everywhere tools and creatives - Architected and implemented Oracle and MySQL databases to meet a variety of group needs - Developed distributed services in C++ to tie Web UIs to Oracle and MySQL databases - Led analysis of user needs, design, review, programming and implementation of web-based international email campaign creation and management tool which provides a web interface to generate targeted email campaigns based on email content. - Assembled requirements for new applications with Program Managers, collaborated with Designers to develop user interfaces and test usability of features - Worked in team responsible for services which send all amazon.com, amazon.ca, amazon.co.jp, amazon.fr, amazon.de, amazon.co.uk marketing and - Owner of all international email content templates and tools - Migrated template system to new Content Management System internationally, fully re-factored all email content to be widgetized, flexible and re-useable in every locale - Led regular audits and refactorings of content build and deployment systems - Acted as technical resource, provided technical guidance, supported editors and web developers in three continents - Interviewed, hired and trained Web Developers to grow team - Participated in 24 x 7 on-call support for tools, services, and databases in 6 countries * Associates Technology Software Test Engineer and Web Developer September 2000 - October 2002 - QA Lead for amazon.com's first Ad Server in six countries (US, Canada, Japan, France, Great Britain, Germany) - QA Lead for amazon.com's first launch of Web Services - Designed and built extensible XML-based templates for Associates Extranet - Built test harness to verify associates order tracking on the retail site - Built web based toolkit for Customer Service Agents and Product Managers to verify Associates tracking technologies - Developed customizable content widgets for Product Managers to use to publish special features to Associates Extranet and manage ads image library provided to Associates on the Extranet - Wrote and executed test cases which covered tracking on the retail website, reports and payments to Associates, extranet webserver software and content, Ad Server software and content, Web Services software - Acted as a customer advocate- received reports of breakdowns of customer contacts to Associates program, developed and implemented features to address areas receiving most customer contacts * Production Department Software Development Engineer, Test June 1999 - September 2000 - QA Lead for launch of Amazon.com Kitchen Store, May 2000 - Production QA for launches of Image Server, Toys, Electronics, Video Games, Kitchen, and Cell Phones Stores - Wrote test tools and test suites in perl, shell scripts, and proprietary languages - Developed tools with specific focus on flagging "launch blocker" bugs in amazon.com's global content and software platform. Tools ran against Oracle databases, Berkley DBs, C++ code, perl code, and static and dynamic HTML pages. - Tested ordering systems and worked on weekly software launches - Developed syntax/rules check tool run by all web developers at time - of code checkin to Content Management System - QA Lead for launch of first company XML content system - Mentored new Software Test Engineers and taught classes in web - development to Web Developers, Editors and Software Test Engineers - Participated in design and implementation in perl and C++ of system design reviews for Web Development technologies and Content Management Systems IBM, Cambridge MA * Internet Technology Research Group, Software Test Engineer Intern January 1999 - May 1999 - Worked in small research group to developing proof of concept integration of internet services with Windows desktops - Wrote, built and executed test cases in Visual Test and Javascript - Set up and managed small test lab of various Windows computers used to run test automation against builds - Wrote Users Guide and FAQs for software; compiled features, wrote tutorials and provided example code of available features MICROSOFT, Redmond WA * Home Publishing, Software Test Engineer Intern Summer 1998 - Owned testing of multiple-CD graphics library integration into Home Publishing suite and greeting card creation pipeline - Wrote Visual Test automation suites to verify card and calendar creation pipelines - Developed and executed test cases and generated bug statistics analysis and reports - Verified fixes and stability of regular builds - Ran regression tests at each launch milestone - Won "Most Bugs Found" award in two separate group-wide bug bashes * Macintosh Office, Software Test Engineer Intern Summer 1997 - Responsible for several product areas and test case regression - Created automation system to test product features using Visual Test, AppleScript and custom tools - Owned testing of voice recognition software, Office installer and OLE integration between products - Wrote test specifications and test cases for several features - Assisted in set up and maintenance of Macintosh test lab WELLESLEY COLLEGE INFORMATION TECHNOLOGY SERVICES, Wellelsey MA * Dormnet Consultant, Web Developer June 1996 - June 1999 - Provided networking, Windows and Macintosh support to Wellesley College students and faculty - Developed online documentation for students on network connectivity and applications used by the college - Taught HTML classes to students and faculty and assisted faculty in maintain course materials online - Founding member of Wellelsey Webweavers, which lobbied for student homepages, then set up and administered a web server to host student webpages and pages of clubs and organizations at Wellesley * Wellesley College Campus Computer Store, Sales January 1996 - June 1998 - Sold Macintosh computers and accessories to college community, developed and maintained store website EDUCATION Wellesley College BA, Media Arts and Sciences June 1999 - Independent major in Media Arts and Sciences, combining Computer Science, Art, and interdisciplinary classes - Computer Science coursework in Introduction to Computer Science, Data Structures, Algorithms, Computer Architecture, Computer Vision, Computer Graphics, Multimedia Studies - Studio Art coursework in 2D and 3D Design, Electronic Imaging, Photography, Independent Study Senior Year on Electronic Imaging and Photography - Volunteer at Boston Computer Museum Computer Clubhouse - New Jersey Manufacturers National Merit Special Scholarship - Microsoft Women's Technical Scholarship Massachusetts Institute of Technology - Wellesley Cross Registration program, coursework in Computer Architecture, Media Arts and Sciences, Interactive Cinema, Media Arts and Science, Particle Physics, Philosophy of Minds and Machines Interests: Photography, reading history - especially WWII, ice skating, travel - my goal is to one day visit every continent (current count is 3/7), improving my French (currently conversational level)